Privacy Policy

Creditfern, Inc. ("Creditfern," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at creditfern.com or use our services. Please read this policy carefully.

1. Information We Collect

Information You Provide

We collect information you provide directly to us, including when you contact us to request a demo, subscribe to our newsletter, or communicate with us by email. This may include your name, email address, phone number, job title, institution name, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this information.

Information from Third Parties

We may receive information about you from third-party sources, including analytics providers and business intelligence services, which we use to improve our services and communications.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill your requests
• Send you product updates, newsletters, and marketing communications (with your consent)
• Analyze website usage and improve our services
• Comply with legal obligations
• Protect the security and integrity of our platform
• Conduct research and development to improve our credit decisioning technology

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our website and business
• Professional advisors, including attorneys and accountants, subject to confidentiality obligations
• Regulatory authorities, law enforcement, or other parties when required by law
• Acquirers or successors in connection with a merger, acquisition, or sale of assets

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, understand how visitors use it, and improve your experience. You can control cookie settings through your browser preferences. Declining certain cookies may limit the functionality of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us at [email protected].

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Creditfern, Inc.
550 South Tryon Street, Suite 1800
Charlotte, NC 28202
Email: [email protected]
Phone: +1 (704) 555-0148